Re: [cobalt-users] Re: Raq4 admin gui files gone

["Ken Marcus - Precision Web Hosting" <kenmarcus@xxxxxxxxxxxxxxxx>]

> >> > On Mon, 11 Aug 2003 23:44:37 -0400 (EDT), Rob Prince wrote
> >> >> This is a strange problem; I appreciate in advance any help I can
> >> get. I have looked in the archives and googled all I can to no
> >> avail.
> >> >>
> >> >> My admin gui (control panel) started working sluggishly last week;
> >> it worked this way for several days. Then, one day it stopped
> >> working entirely; I get a "Page cannot be displayed" error in IE.
> >> >>
> >> >> If I look in /home/log/httpd/adm_error, I see this error:
> >> >>
> >> >> [error] [client ip address] File does not exist:
> >> >> /usr/admserv/html/.cobalt/sysManage/index.html.
> >> >>
> >> >> If I look at the directory structure of my Raq4, there is no
> >> >> sysManage sub-directory. The only directory under .cobalt is
> >> >> siteManage. The closest full path related to the path listed in the
> >> error message above is:
> >> >>
> >> >> /usr/admserv/html/.cobalt/siteManage/home/index.html
> >> >>
> >> >> The full directory listing of
> >> >> /usr/admserv/html/.cobalt/siteManage/home:
> >> >>
> >> >> [root /usr/admserv/html/.cobalt/siteManage/home]
> >> >> # ll
> >> >
> >> > Any other difficulties ? Do you have chkrootkit running ? Any clues
> >> from
> >> >  there ?
> >>
> >> No other known difficulties. The box serves some light duty sites and
> >> squirrelmail/imap for several users. I used the latest chkrootkit
> >> after this happened and it reported no problems. Sorry for not
> >> mentioning this.
> >>
> >> > Spikes in datatraffic ?
> >>
> >> I do not think so, but to be honest, I am not sure how to check this
> >> definitively. I am new to sysadmin (can you tell? :)
> >>
> >> > Do you have a access to a working box ??
> >>
> >> I do not have access to any other server.
> >>
> >> > If so scp all the needed files to the non working box. See if that
> >> makes a  difference. First of all make a backup of your server right
> >> away, only a SSH  shell is needed. (Dont make use of the standard
> >> cobalt back up as that is not  going to work when doing a restore. )
> >>
> >> I am going to use raqbackup.sh to make a backup.
> >>
> >> > Let me know wheter it works out.
> >> >
> >> > Robbert
> >>
> >> Thanks a lot for your help. Do you know where I could get copies of
> >> the correct files? My server is with Rackshack, and they are not being
> >> very helpful with this (though in general I love their service and
> >> would recommend them...).
> >>
> >> =Rob
> >>
> >
> > Rob,
> >
> > I put a copy of all the files contained in the
> > /usr/admserv/html/.cobalt/sysManage directory
> > at the url below:
> > http://raq55.dnssys.com/sysmanage.tgz
> >
> > Just SSH to your server
> > then
> > cd /usr/admserv/html/.cobalt/sysManage/
> > wget http://raq55.dnssys.com/sysmanage.tgz
> > tar xzvpf sysmanage.tgz
> >
> > That should do it.
> >
> > Ken Marcus
> > Precision Web Hosting
> > ken@xxxxxxxxxxxxxxxx
> > www.precisionweb.net
> 
> Thanks for your's and Robert's response and help. After getting the files
> above, I am getting errors in adm_error that files do not exist in
> /usr/admserv/html/.cobalt/shared/ and /usr/admserv/html/.cobalt/images/.
> These directories do not exist on my system either. Could I get these
> directories from you? That will get me further along than I have yet.
> 
> Also, is there a way to restore the admin gui portion of the raq4 without
> doing a full system restore? Does it exist as a .rpm package? If so, how
> could I get it, or a copy of the raq4 system cd?
> 
> Thanks again to all, and I know this could have been easily resolved if I
> had been performing regular backups. I am extremely humbled by all this.
> To anyone reading this: this is a lesson in the importance of proper
> backups. Learn from my stupidity :)
> 
>

Rob, 

I put a copy of them at:
http://raq55.dnssys.com/shared.tgz
http://raq55.dnssys.com/images.tgz



----
Ken Marcus
Precision Web Hosting
mailto:ken@xxxxxxxxxxxxxxxx
http://www.precisionweb.net