[cobalt-users] Re: Raq4 admin gui files gone

["Rob Prince" <rob@xxxxxxxxxxxx>]

> From: "Ken Marcus -Precision Web Hosting" <ken@xxxxxxxxxxxxxxxx>
> To: <cobalt-users@xxxxxxxxxxxxxxx>
> Subject: Re: [cobalt-users] Re: Raq4 admin gui files gone
> Date: Tue, 12 Aug 2003 20:54:04 -0700
> Reply-To: cobalt-users@xxxxxxxxxxxxxxx
>
>> > Message: 5
>> > From: "Robbert Hamburg" <cobalt@xxxxxxxxxxxxxxxxx>
>> > To: cobalt-users@xxxxxxxxxxxxxxx
>> > Subject: Re: [cobalt-users] Raq4 admin gui files gone
>> > Date: Tue, 12 Aug 2003 08:14:25 +0100
>> > Reply-To: cobalt-users@xxxxxxxxxxxxxxx
>> >
>> > On Mon, 11 Aug 2003 23:44:37 -0400 (EDT), Rob Prince wrote
>> >> This is a strange problem; I appreciate in advance any help I can
>> get. I have looked in the archives and googled all I can to no
>> avail.
>> >>
>> >> My admin gui (control panel) started working sluggishly last week;
>> it worked this way for several days. Then, one day it stopped
>> working entirely; I get a "Page cannot be displayed" error in IE.
>> >>
>> >> If I look in /home/log/httpd/adm_error, I see this error:
>> >>
>> >> [error] [client ip address] File does not exist:
>> >> /usr/admserv/html/.cobalt/sysManage/index.html.
>> >>
>> >> If I look at the directory structure of my Raq4, there is no
>> >> sysManage sub-directory. The only directory under .cobalt is
>> >> siteManage. The closest full path related to the path listed in the
>> error message above is:
>> >>
>> >> /usr/admserv/html/.cobalt/siteManage/home/index.html
>> >>
>> >> The full directory listing of
>> >> /usr/admserv/html/.cobalt/siteManage/home:
>> >>
>> >> [root /usr/admserv/html/.cobalt/siteManage/home]
>> >> # ll
>> >
>> > Any other difficulties ? Do you have chkrootkit running ? Any clues
>> from
>> >  there ?
>>
>> No other known difficulties. The box serves some light duty sites and
>> squirrelmail/imap for several users. I used the latest chkrootkit
>> after this happened and it reported no problems. Sorry for not
>> mentioning this.
>>
>> > Spikes in datatraffic ?
>>
>> I do not think so, but to be honest, I am not sure how to check this
>> definitively. I am new to sysadmin (can you tell? :)
>>
>> > Do you have a access to a working box ??
>>
>> I do not have access to any other server.
>>
>> > If so scp all the needed files to the non working box. See if that
>> makes a  difference. First of all make a backup of your server right
>> away, only a SSH  shell is needed. (Dont make use of the standard
>> cobalt back up as that is not  going to work when doing a restore. )
>>
>> I am going to use raqbackup.sh to make a backup.
>>
>> > Let me know wheter it works out.
>> >
>> > Robbert
>>
>> Thanks a lot for your help. Do you know where I could get copies of
>> the correct files? My server is with Rackshack, and they are not being
>> very helpful with this (though in general I love their service and
>> would recommend them...).
>>
>> =Rob
>>
>
> Rob,
>
> I put a copy of all the files contained in the
> /usr/admserv/html/.cobalt/sysManage directory
> at the url below:
> http://raq55.dnssys.com/sysmanage.tgz
>
> Just SSH to your server
> then
> cd /usr/admserv/html/.cobalt/sysManage/
> wget http://raq55.dnssys.com/sysmanage.tgz
> tar xzvpf sysmanage.tgz
>
> That should do it.
>
> Ken Marcus
> Precision Web Hosting
> ken@xxxxxxxxxxxxxxxx
> www.precisionweb.net

Thanks for your's and Robert's response and help. After getting the files
above, I am getting errors in adm_error that files do not exist in
/usr/admserv/html/.cobalt/shared/ and /usr/admserv/html/.cobalt/images/.
These directories do not exist on my system either. Could I get these
directories from you? That will get me further along than I have yet.

Also, is there a way to restore the admin gui portion of the raq4 without
doing a full system restore? Does it exist as a .rpm package? If so, how
could I get it, or a copy of the raq4 system cd?

Thanks again to all, and I know this could have been easily resolved if I
had been performing regular backups. I am extremely humbled by all this.
To anyone reading this: this is a lesson in the importance of proper
backups. Learn from my stupidity :)

=Rob