[cobalt-users] [RAQ3] - how to stop excessive e-mail checking?

[Greg Hewitt-Long <cobaltusers@xxxxxxxxxxxxxxxxxxx>]

I have one client domain, where a number of key staff hot-desk it between offices - one user in particular visits each of 3 offices daily, and he leaves his PC in each office collecting e-mail EVERY MINUTE of EVERY DAY - this means his ONE login checks e-mail 3 times per minute.

I've tried user education, and I've tried reason - they refuse to consider that their $300 a year hosting account doesn't come with this kind of e-mail facility hammering as standard... so I figured that when they came up for renewal, I'd simply not invoice them.... except... our ever so money hungry accounts type spotted my "omission" , and invoiced them - they paid - I'm stuck with this garbage for another year.

Is there any way to limit the collection of e-mail on a virtual host or domain - or even IP address and possibly a few login IDs?  It's not THAT much of a hammering, but this one domain is responsible for more than the sum of all the other e-mail checking on the server - and to be fair, they receive MUCH less e-mail than some of the other accounts.  They are simply anal about this checking.

tia

Greg Hewitt-Long

ps - I'd take a straw poll - would anyone simply TERMINATE their accounts?
-- 
http://www.webyourbusiness.com/
Providers of E-Commerce Software &
Web Design Consultancy and Services.
PH: (970) 266-0195   FAX: (970) 266-0158