Re: [cobalt-users] [RAQ3] - how to stop excessive e-mail checking?

[Glenn Parsons <gparsons@xxxxxxxxxxxxx>]

At 10:44 AM 10/22/2002 -0600, you wrote:
> I have one client domain, where a number of key staff hot-desk it between 
> offices - one user in particular visits each of 3 offices daily, and he 
> leaves his PC in each office collecting e-mail EVERY MINUTE of EVERY DAY - 
> this means his ONE login checks e-mail 3 times per minute.
>
> I've tried user education, and I've tried reason - they refuse to consider 
> that their $300 a year hosting account doesn't come with this kind of 
> e-mail facility hammering as standard... so I figured that when they came 
> up for renewal, I'd simply not invoice them.... except... our ever so 
> money hungry accounts type spotted my "omission" , and invoiced them - 
> they paid - I'm stuck with this garbage for another year.
>
> Is there any way to limit the collection of e-mail on a virtual host or 
> domain - or even IP address and possibly a few login IDs?  It's not THAT 
> much of a hammering, but this one domain is responsible for more than the 
> sum of all the other e-mail checking on the server - and to be fair, they 
> receive MUCH less e-mail than some of the other accounts.  They are simply 
> anal about this checking.
>
> tia
>
> Greg Hewitt-Long

Send them a logsentry hourly report showing them how much BS they generate. 
That's how I got notice from my management! You can generate a macro in 
many a text editor to strip out only their pop3 lines. Do that for two days 
to the user and  their management and your management. Someone will come 
round.

Glenn