Re: [cobalt-users] [RAQ3] - how to stop excessive e-mail checking?

["wcstaff" <wcstaff@xxxxxxxxxxxx>]

what you are referring to happens so fast that there really insn't much
overhead going on. The checking of the email is quick, especially if they
have no email.
The only thing I would suggest is (we demand it of all our customers), they
do not leave the mail on the server. Make sure they have their browser set
to delete the mail from the server.

----- Original Message -----
From: "Greg Hewitt-Long" <cobaltusers@xxxxxxxxxxxxxxxxxxx>
To: <cobalt-users@xxxxxxxxxxxxxxx>
Sent: Tuesday, October 22, 2002 12:44 PM
Subject: [cobalt-users] [RAQ3] - how to stop excessive e-mail checking?


> I have one client domain, where a number of key staff hot-desk it between
offices - one user in particular visits each of 3 offices daily, and he
leaves his PC in each office collecting e-mail EVERY MINUTE of EVERY DAY -
this means his ONE login checks e-mail 3 times per minute.
>
> I've tried user education, and I've tried reason - they refuse to consider
that their $300 a year hosting account doesn't come with this kind of e-mail
facility hammering as standard... so I figured that when they came up for
renewal, I'd simply not invoice them.... except... our ever so money hungry
accounts type spotted my "omission" , and invoiced them - they paid - I'm
stuck with this garbage for another year.
>
> Is there any way to limit the collection of e-mail on a virtual host or
domain - or even IP address and possibly a few login IDs?  It's not THAT
much of a hammering, but this one domain is responsible for more than the
sum of all the other e-mail checking on the server - and to be fair, they
receive MUCH less e-mail than some of the other accounts.  They are simply
anal about this checking.
>
> tia
>
> Greg Hewitt-Long
>
> ps - I'd take a straw poll - would anyone simply TERMINATE their accounts?
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