RE: [cobalt-users] [RAQ3] - how to stop excessive e-mail checking?

["Network Operations" <admin@xxxxxxxx>]

what does your AUP say! Mine says that is abuse and will not be
tolerated. 

Result IP blocked, until we reach an understanding. 

PS. since this is a AUP violation, they would not be entitled 
to a refund. :(



-----Original Message-----
From: cobalt-users-admin@xxxxxxxxxxxxxxx
[mailto:cobalt-users-admin@xxxxxxxxxxxxxxx] On Behalf Of Greg
Hewitt-Long
Sent: Tuesday, October 22, 2002 12:45 PM
To: cobalt-users@xxxxxxxxxxxxxxx
Subject: [cobalt-users] [RAQ3] - how to stop excessive e-mail checking?

I have one client domain, where a number of key staff hot-desk it
between offices - one user in particular visits each of 3 offices daily,
and he leaves his PC in each office collecting e-mail EVERY MINUTE of
EVERY DAY - this means his ONE login checks e-mail 3 times per minute.

I've tried user education, and I've tried reason - they refuse to
consider that their $300 a year hosting account doesn't come with this
kind of e-mail facility hammering as standard... so I figured that when
they came up for renewal, I'd simply not invoice them.... except... our
ever so money hungry accounts type spotted my "omission" , and invoiced
them - they paid - I'm stuck with this garbage for another year.

Is there any way to limit the collection of e-mail on a virtual host or
domain - or even IP address and possibly a few login IDs?  It's not THAT
much of a hammering, but this one domain is responsible for more than
the sum of all the other e-mail checking on the server - and to be fair,
they receive MUCH less e-mail than some of the other accounts.  They are
simply anal about this checking.

tia

Greg Hewitt-Long

ps - I'd take a straw poll - would anyone simply TERMINATE their
accounts?
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