On Wed, 27 Feb 2002, Fraser Stephens wrote:
From knowledgebase:
>Question
> Why do none of my email aliases work on my RaQ4?
>Answer
> There are 2 things to check:
> 1) Make sure that the domain.com is in the Email Server Aliases
>under the Site Settings for the Virtual Site.
> 2) Also make sure that host.domain.com is in the Host/Domain
>Aliases filed in the Email
> Server Parameters under Server Management --> Control Panel
>--> Email Server Parameters.
Which is a catch-22 situation, since you can't do both! And either
way the problem remains - I can send email to the user "phil" but not
to his alias "sales". I get a
550 5.1.1 <sales@xxxxxxxxxxxxxxx>... User unknown
So I've played with DNS for a bit, and now I get
> 553 5.3.5 mail.carnetonlinelimited.co.uk. config error: mail loops
back to me (MX problem?)
well, looking at carnetonlinelimited.co.uk records the mx looks ok
and so does carnoisseur.com.
Are you sure that you have setup an alias of @www.carnoisseur.com
in phil's email setup.?
Also are you sure that you don't have a username sales someplace?