Re: [cobalt-users] RaQ4 Catch-all email problem

["Nathaniel Scott" <slymavrk@xxxxxxxx>]

I'm a fairly new Cobalt user, but have been reading this list for over two
weeks and have found more answers here than any other single resource on the
net, but I have been hesitant to post this issue for fear it was something I
was doing wrong.

I also have a RaQ4i and have had exactly the same problems.  It doesn't
matter if I set the mx to mail.domain.com, domain.com or www.domain.com  it
always has problems with either the catch-all (sometimes the catchall works,
but receives email meant for other users),  or even delivery to the original
user's address.   Some domains will setup fine, others I will spend hours
trying to get working.

I've found that when I am having issues with the mail server, that most of
the time the www.domain.com entry is missing from the Control Panel,
Host/Domain aliases entry.  I can try manually entering it & sometimes it
will take, but it usually won't.  What I have found is that I have to rename
the mail server (under site management, settings, email server aliases)
several times:  mail.domain.com --> domain.com --> www.domain.com, etc.

After I do this, the alias entry usually shows up and I can setup the
correct MX entry matching the mail server, and the catch-all's & user names
start working.

The combination that works the best for me is either mail.domain.com (with a
matching A record), or just plain domain.com --> domain.com, with the mail
server set to domain.com in the settings.

I've started paying attention and about 1/3 to 1/2 the virtual domains that
I setup will encounter this problem (not doing anything obviously different)
so this appears to be a bug with the 4i.

Thanks,

Nathaniel Scott

----- Original Message -----
From: "Gerald Majumdar" <gerald@xxxxxxxxxxxxxx>
To: <cobalt-users@xxxxxxxxxxxxxxx>
Sent: Sunday, November 12, 2000 8:39 AM
Subject: Re: [cobalt-users] RaQ4 Catch-all email problem


> > I'm a newbie so my suggestion might be way off base, but...
> > I always setup mail.domain.com as an A record and then set the MX record

> as:
> > domain.com -> high priority mail server mail.domain.com
> >
> > seems to work fine and I am having no problems using the @www.domain.com
> > alias as a catchall.
> >
>
> Thanks, but I have already tried that and it doesn't make any differernce,
> the mail is always bounced with:
>
> Remote host said: 554 5.0.0 rewrite: excessive recursion (max 50), ruleset
> canonify