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RE: [cobalt-users] RaQ4 Catch-all email problem & receiving mail without WWW



>>>>I've found that when I am having issues with the mail server, that most
of
>>>>the time the www.domain.com entry is missing from the Control Panel,
>>>>Host/Domain aliases entry.  I can try manually entering it & sometimes
it
>>>>will take, but it usually won't.

I have this same problem, well, sort of.  www.domain.com is not missing, but
here is the problem I experience.

 I want mail to come to something@xxxxxxxxxxxxxx  instead of
something@xxxxxxxxxxxxxxxxxxx  Easy enough, I go to CONTROL PANEL, EMAIL
PARAMATERS, and then in the Host/Domain Aliases, I know the fix is to add
the person's domain WITHOUT the WWW.   ex... add...  somedomain.com.

Easy enough, but I noticed the changes would not take.  I would add
somedomain.com and click on save changes.... but it would not show up there.
I was beating my head against the wall when I had a bright idea!!

I have never fully understood the function of the box 'Email Server Aliases'
when adding a new domain.  I add the domain without the www generally, but
have never known what the heck it does.  Well, I figured out what it does.
It creates a BUG!  Yep, it seems that when the prompt for EMAIL SERVER ALIAS
is filled in, you are not able to save changes to this same domain in
CONTROL PANEL, EMAIL PARAMATERS, HOST/DOMAIN ALIASES.

I found that I could go to Site management, and click on the domain's site
settings, and clear the box for Email Server Alias,  and then I go back to
CONTROL PANEL, EMAIL PARAMATERS; HOST/DOMAIN ALIASES, and I am able to add
the domains without the www, and the change took.

Obviously another bug on the RaQ4.  I have found the RaQ4 to be more 'buggy'
than my RaQ3.  Frontpage problems, permissions problems, ASP problems, Email
Problems..... Oivay.  I still love the RaQ4 but it has kept me busy!

Oh, and a bit off topic concerning Cobalt's patches---- I wait days,
sometimes weeks before I install them.  I monitor the lists closely to watch
for feedback.  Sometimes the patches are worse than the problem they are
supposed to fix.  It's frustrating.

Bill M