Re: [cobalt-users] RaQ4 Catch-all email problem

["Richard Abrams" <richard@xxxxxxxxxxxx>]

> I also have a RaQ4i and have had exactly the same problems.  It doesn't
matter if I set the mx to mail.domain.com, domain.com or www.domain.com  it
always has problems with either the catch-all (sometimes the catchall works,
but receives email meant for other users),  or even delivery to the original
user's address.   Some domains will setup fine, others I will spend hours
trying to get working.
----------

This is a problem I had too, it really isn't explained well at ALL in any of
Cobalt's reference material (damn you!).

The solution that worked for me is this (I use IP address based hosting):

1. Add the site (see below)
2. Add the DNS entries (see below)
3. Add the users (see below)
4. Add the correct server settings (see below)

1. I create a site called www.mydomain.com. In the Site Settings screen, I
add www.mydomain.co.uk into the "Web Server Aliases" field. This will enable
the this virtual site to respond to requests on either URL.

2. I now go into DNS and add the following records:

A record -     www.mydomain.com    ---> ip.add.re.ss    } All these
A record -     www.mydomain.co.uk  ---> ip.add.re.ss    } IP addresses
A record -     mydomain.com        ---> ip.add.re.ss    } are the same
MX record -    mydomain.com        ---> mydomain.com
MX record -    mydomain.co.uk      ---> mydomain.com

3. Now create a USER called "me" with an aliases of "test" and
"@www.mydomain.com". The following statements are currently true:

email for me@xxxxxxxxxxxx works without needing any changes
email for me@xxxxxxxxxxxxxx does NOT work
email for test@xxxxxxxxxxxx and test@xxxxxxxxxxxxxx does NOT work
the catch all does not work for either address

4. So, in Site Settings add the following entry into the "Email Server
Aliases" field:

"mydomain.com, mydomain.co.uk"

Once this is done everything *should* work. It appears that adding site
addersses into the "Email Server Aliases" sets which domain names aliases
will work for. Confused yet?

> I've found that when I am having issues with the mail server, that most of
the time the www.domain.com entry is missing from the Control Panel,
Host/Domain aliases entry.  I can try manually entering it & sometimes it
will take, but it usually won't.
----------

Seems that if the entry is already in the Site Settings "Email Server
Aliases" field, it overrides what you put in here and it disappears. If the
entry is here instead of the Site Settings, it will not disappear, but then
email doesn't seem to work properly. Duh? I don't have any entries in here
now and all my domain email and aliases work. I even set up an alias in
Email Server Aliases for "olddomain.co.uk" which we don't host on the
Cobalt, and we receive email at this address too!

Hope this all makes sense! Good luck,

        -Richard