RE: [cobalt-users] costum suspended site error page?

["Michael Aronoff" <ma@xxxxxxxx>]

Thom wrote:
>One reason NOT to make a public announcement of a site being suspended
is
>that it exposes the business dealings of your customer to the
public...and
>in certain instances this disclosure can open you up to legal action.
>
>Like so many other laws that protect the lawbreaker, we can't always
>announce to the world that Joe User is a common scum bag who breaks all
>the rules and attempts to obtain the use of services without payment.
>
>So, ya can't post he doesn't pay, or that he violates terms of the
>contract....

When I suspend a site I put up a page that says the site is not
available (I give no reason) and that information requests from anyone
but the owner will be ignored.  I leave the e-mail active until they
transfer the site.  

This eliminates the e-mails you don't like (or at least you can ignore
them). You now need to leave e-mail active because recent court cases
seem to be saying that if you interfere with mail delivery you can be
liable (i.e. it is sitting in their pop box but they cannot get to it)
for business they lose as a direct result.

I have found these clients leave quickly when I notify them of the
situation.  And universally they appreciate I leave the e-mail working
until they transfer.  It keeps totally pissed clients to a minimum.

----------------------------
Michael Aronoff - CIIC, Inc.
Calabasas, CA