RE: [cobalt-users] costum suspended site error page?

[Thom LaCosta <baltimoremd@xxxxxxxxxxxxxxx>]

On Thu, 27 Feb 2003, Michael Aronoff wrote:

>
> This eliminates the e-mails you don't like (or at least you can ignore
> them). You now need to leave e-mail active because recent court cases
> seem to be saying that if you interfere with mail delivery you can be
> liable (i.e. it is sitting in their pop box but they cannot get to it)
> for business they lose as a direct result.

Wow...although it's a different issue...would that mean you can't
block incoming mail to a user?

>
> I have found these clients leave quickly when I notify them of the
> situation.  And universally they appreciate I leave the e-mail working
> until they transfer.  It keeps totally pissed clients to a minimum.

My experience is on a similar track....and I shorten the wait time if they
don't pay.  In a previous life I managed rentral property...and the law
said if the rent was not paid within 5 days from the due date, I could
begin the eviction process.  So, with every new tenant I informed them
that the rent was due on....and if I didn't have it on ....Plus 5, I would
start the eviction machine.

I found out that I got a reputation on the area for being "tough", and a
lot of folks said "no thanks" when I explained it to them.

Overall, a small period of no business is a lot better than a long period
of bad business.

Thom