RE: [cobalt-users] Replacement Cobalt parts now available online

["Web Host Supply" <cobalt@xxxxxxxxxxxxxxxxx>]

>Do you know if Seagate offers any type of warranty on bad OEM Raq4 drives?
>One would expect more than 1 year of service out of a lightly used 20GB
>drive used in a Raq4 Raid.
>It's close to impossible to find  the 20.4 GB Seagates that
>shipped with the
>Raq4i. Did Sun buy out
>every last one on the planet just so they could triple the price on them?
>
>Warranty? What warranty?
>
I have a 30G Quantum and a Seagate 20G out of a couple RaQ4R's that lasted
LESS than 24 hours! Does Sun really think that I will send the whole server
back and be down for a week because of a bad HD? Hey Bruce....where do I
send these drives for warranty? I called support/spares twice and sent 2
emails......no answer.... again.

Brad Galbraith
Web Host Supply
www.webhostsupply.com
Cobalt Servers and Parts