[cobalt-users] RaQ2 Unable to Execute Full Backup

["Peter P. Yim" <yimpp@xxxxxxxxxxx>]

I was trying the "backup" function on the RaQ2 (for the first time) and the following happened --

I first tried backing up "All server configuration", and it work normally.

I then try to do a full back up -- selecting the "All Server configuration, email and user files"
and the "all files" options for the backup. The RaQ2 got busy for a few minutes, and then returned
the error message of "The document contained no data. Try again later, or contact the server
administrator".

I know there are 3 to 4 gigabytes worth of stuff in there !

Can anyone give me a clue as to what went wrong, and how I can get it fixed.

Thanks in advance,
PPY
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