[Date Prev][Date Next][Thread Prev][Thread Next][Date Index][Thread Index]
Re: [cobalt-users] Raq3 and UPS setup
- Subject: Re: [cobalt-users] Raq3 and UPS setup
- From: Gerald Waugh <gerald@xxxxxxxxx>
- Date: Wed Dec 19 19:28:56 2001
- Organization: Front Street Networks LLC
- List-id: Mailing list for users to share thoughts on Cobalt products. <cobalt-users.list.cobalt.com>
On Wednesday 19 December 2001 12:39, RaQ Manager wrote:
> >We have 2 Raq3's that we have tried to hook up to our UPS system and it
> >doesn't seem to work.
>
> We spent several days with Cobalt technical support on this issue. It was
> escalated several levels and determined that it just didn't work
> (especially with two RaQs - there were even more issues with the master and
> slave scenario). Could it be that no one tried to use that function before
> we did so that Cobalt was unaware of the problem and it took days for them
> to determine that it was broken?
>
> Last I heard they were referring it to Engineering (I think that's the name
> they used) who were to contact me when the issue was resolved... that was
> many months ago. We now have a diesel generator on line so it's not as
> important to us any more.
I also worked on this issue several months ago. I never did get it to work,
I tried special "Linux" serial cables (from APC $39.00) and every trick, I
could think of.
We have installed a natural-gas generator, and just forgot about the issue.
--
-Gerald