Re: [cobalt-users] [Webmin] was Are Raq's here to stay? (opinionswanted)

["Larry E. Smith" <lesmith@xxxxxxxxxxxxxx>]

On Mon, Nov 12, 2001 at 07:34:32PM -0500, baltimoremd@xxxxxxxxxxxxxxx wrote:
> 
> My take is that Sun will do the absolute minimum to keep the natives
> happy...and ignore many of the glaring problems...after all, there are
> lots of folks who will buy a washing machine.
> 

  Hmmm, I wonder how many of "us" would allow someone to "bash"
  us on our own listserve.......

  Personally - and I mean that - I believe Sun is doing a
  "reasonable" job.  I believe they found themselves in a
  position where they are selling a product (one time profit),
  and then providing continuing support, updates, fixes, etc that
  bring them absolutely NO additional value.  Basically I have a
  whole rack of Cobalts - and have not paid a dime to Sun since I
  purchased them - but have religiously updated each one every
  time Sun sends me that friendly little "updates are available"
  message.

  I have a "similar" "product" from another company that charges
  me $2400.00 a year for email based support and the last two
  times I have called or written, have been told basically
  "tough, not on our list to do"....

  Bottom line is that we can be "constructive" or "destructive".
  Tone I am hearing right now is the later, and while possibly
  viewed as "justified", is possibly not well placed.  I have
  always thought this forum was a place for us to "help" each
  other - with our Cobalt products - regardless of Sun's position
  on the particular "issue" or problem at hand.  I still
  regularly see "Sun" participation here, which tells me someone
  there is interested in some form or another.

  Basically what I am hearing is that you bought the candy bar,
  ate it, and now want the new one with 10% more peanuts also....

  Ok, sorry, I'm off my toad-stool now....

Larry Smith
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