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RE: [cobalt-users] Watch out for Sun support
- Subject: RE: [cobalt-users] Watch out for Sun support
- From: baltimoremd@xxxxxxxxxxxxxxx
- Date: Fri Aug 3 01:00:41 2001
- List-id: Mailing list for users to share thoughts on Cobalt products. <cobalt-users.list.cobalt.com>
On Fri, 3 Aug 2001, Christina Blenk wrote:
> Think I could get my $95 back since they could not help and have not called
> back?
Putting on the 'fine print' hat:
When you were escalated, did the tech say when someone would call?
Did you wait until that time period expired?
Since you deprived Cobalt of the opportunity to effect the repair
by using another vendor, can you expect them to refund the money ?
'fine print' hat off:
Just curious...how much did it cost for the on-site service?
thom
baltimoremd@xxxxxxxxxxxxxxx Thom LaCosta K3HRN Webmaster