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RE: [cobalt-users] Watch out for Sun support
- Subject: RE: [cobalt-users] Watch out for Sun support
- From: "Michael Tubbe" <mtubbe@xxxxxxxxxxx>
- Date: Fri Aug 3 01:11:30 2001
- List-id: Mailing list for users to share thoughts on Cobalt products. <cobalt-users.list.cobalt.com>
> Sybase, IBM (Call-Aix), Oracle etc provide an annual support fee with
> different types of contract. I would sooner pay $1000/year for
> 9-5 support
> and have unlimited number of calls than pay a fee of $95/call.
When I worked at Sybase, the standard support fee was $150/incident. The
dedicated support you are describing above cost 10's of thousands of dollars
per year.
--
Michael Tubbe