Re: [cobalt-users] Cobalt Wish List

["CobaltList" <cobaltlist@xxxxxxxx>]

Just have to speak up..... (and VENT)

COBALT SUCKS DICK!!!!!

I have E-mailed,  Called and All I have ever gotten is Stupid Smart Ass
Answers that make ME get back to figuring out the problem myself!  If not
for the fact that it's just Linux,  I'd be Fucked!  If you don't like the
language try a day in my shoes!  Everything about them SUCKS!  I've been to
every part of the Cobalt Crap Site and can say it's poorly maintained and
lacks Value!!!!  Bottom Line!  Cobalt Sucks and anyone with a brain will
never buy a cobalt product again (Unless the Price is good)  It's just Linux
in a box.... Something I can build out of OLD CRAP!  I wish Cobalt had a
Tech Support Department!!!!!!
Ok I'll shut up now......

Zeffie Storm!!!!!



----- Original Message -----
From: "THEJRC" <thejrc@xxxxxxxxx>
To: <cobalt-users@xxxxxxxxxxxxxxx>
Sent: Monday, May 15, 2000 12:35 PM
Subject: Re: [cobalt-users] Cobalt Wish List


> Hmmm it seems tech support from any business has its ups and downs
> to be completely honest with the exception of one single company :::wont
> mention here, but I usually work with anywhere from 8 to 30
> manufacturers at any given day (all in part are large, compaq, hp, and
> so forth::: I have never had a problem with anybody.  Perhaps this is
> due to pure experience and knowing what to do before the call and what
> to say during the call....  anyhow, lets get to the point eh.
>
> I own a Qube2, working for a hardware liquidator we have a massive
> variety of equipment hit our docks daily, I saw it and had to have it...
> as far as what I paid... wont lie after taxes :::keep in mind me being
> the lead tech here:::  $730 cash, 10G hard disk 64mb of ram... not a bad
> deal eh..
> anywhoo when I first pulled the thing out of the box and set it up I did
> run into a few issues, and us not being a reseller, I had to go to
> cobalt ::much like I do with anything else we have hangin around::  not
> only did they take care of my problems, but they sent me some hats and a
> watch :::cheap, but cool:::  the call lasted about 4 minutes.
>
> IMHO, cobalts customer support/relations are excellent!  But then again
> as I brought up previously I make these calls on a daily basis.
>
> as far as what I wanna see..
> pretty simple, cobalt should push for some more powerfull san solutions,
> a little more software for the qube :::it would be nice instead of
> always outsourcing::: possibly releasing restore software :::I've heard
> you can write to ??somewhere?? and get these::: and possibly some Gbit
> ethernet solutions as well as fibre channel...
>
> but hey, for new technology ::server appliances:: I think cobalts
> cruising full speed ahead!!
>
> ¥¥¥THEJRC¥¥¥
> thejrc@xxxxxxxxx
>
>
> :::snippity snippity:::
> * TECH SUPPORT, aka lack thereof, or how to reduce call
>   volumes so Cobalt can actually answer phone calls or
>   respond to emails (see previous point for solution).
>
> Buy from a reseller that offers support for the product I think would be
> the
> way to go. I'd be curious to see from this list, the people that are
> calling
> Cobalt for support, where they bought their unit and what they paid. It
> would be interesting to compare that to some of the VARs that have been
> mentioned on the list that support their customers and what they charge
> for the servers.
>
>  Dan Kriwitsky
> 
> ::::snippity snippity::::
>
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