Re: [cobalt-users] Cobalt Wish List

[Brian Hitchcock <brianh@xxxxxxxxx>]

Tell us how you really feel. LOL sounds like you had a great cobalt experiance.

Brian Hitchcock
On Tue, 16 May 2000, you wrote:
> Just have to speak up..... (and VENT)
> 
> COBALT SUCKS DICK!!!!!
> 
> I have E-mailed,  Called and All I have ever gotten is Stupid Smart Ass
> Answers that make ME get back to figuring out the problem myself!  If not
> for the fact that it's just Linux,  I'd be Fucked!  If you don't like the
> language try a day in my shoes!  Everything about them SUCKS!  I've been to
> every part of the Cobalt Crap Site and can say it's poorly maintained and
> lacks Value!!!!  Bottom Line!  Cobalt Sucks and anyone with a brain will
> never buy a cobalt product again (Unless the Price is good)  It's just Linux
> in a box.... Something I can build out of OLD CRAP!  I wish Cobalt had a
> Tech Support Department!!!!!!
> Ok I'll shut up now......
> 
> Zeffie Storm!!!!!
> 
> 
> 
> ----- Original Message -----
> From: "THEJRC" <thejrc@xxxxxxxxx>
> To: <cobalt-users@xxxxxxxxxxxxxxx>
> Sent: Monday, May 15, 2000 12:35 PM
> Subject: Re: [cobalt-users] Cobalt Wish List
> 
> 
> > Hmmm it seems tech support from any business has its ups and downs
> > to be completely honest with the exception of one single company :::wont
> > mention here, but I usually work with anywhere from 8 to 30
> > manufacturers at any given day (all in part are large, compaq, hp, and
> > so forth::: I have never had a problem with anybody.  Perhaps this is
> > due to pure experience and knowing what to do before the call and what
> > to say during the call....  anyhow, lets get to the point eh.
> >
> > I own a Qube2, working for a hardware liquidator we have a massive
> > variety of equipment hit our docks daily, I saw it and had to have it...
> > as far as what I paid... wont lie after taxes :::keep in mind me being
> > the lead tech here:::  $730 cash, 10G hard disk 64mb of ram... not a bad
> > deal eh..
> > anywhoo when I first pulled the thing out of the box and set it up I did
> > run into a few issues, and us not being a reseller, I had to go to
> > cobalt ::much like I do with anything else we have hangin around::  not
> > only did they take care of my problems, but they sent me some hats and a
> > watch :::cheap, but cool:::  the call lasted about 4 minutes.
> >
> > IMHO, cobalts customer support/relations are excellent!  But then again
> > as I brought up previously I make these calls on a daily basis.
> >
> > as far as what I wanna see..
> > pretty simple, cobalt should push for some more powerfull san solutions,
> > a little more software for the qube :::it would be nice instead of
> > always outsourcing::: possibly releasing restore software :::I've heard
> > you can write to ??somewhere?? and get these::: and possibly some Gbit
> > ethernet solutions as well as fibre channel...
> >
> > but hey, for new technology ::server appliances:: I think cobalts
> > cruising full speed ahead!!
> >
> > ¥¥¥THEJRC¥¥¥
> > thejrc@xxxxxxxxx
> >
> >
> > :::snippity snippity:::
> > * TECH SUPPORT, aka lack thereof, or how to reduce call
> >   volumes so Cobalt can actually answer phone calls or
> >   respond to emails (see previous point for solution).
> >
> > Buy from a reseller that offers support for the product I think would be
> > the
> > way to go. I'd be curious to see from this list, the people that are
> > calling
> > Cobalt for support, where they bought their unit and what they paid. It
> > would be interesting to compare that to some of the VARs that have been
> > mentioned on the list that support their customers and what they charge
> > for the servers.
> >
> >  Dan Kriwitsky
> > 
> > ::::snippity snippity::::
> >
> > _______________________________________________
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> >
> 
> 
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