Re: [cobalt-users] [Qube2] odd e-mail problem

["Jason Aspinall" <jaspinall@xxxxxxxxxxxxxxx>]

---- Original Message -----
From: "Jeff Lasman" <jblists@xxxxxxxxxxxxx>
To: <cobalt-users@xxxxxxxxxxxxxxx>
Sent: Thursday, April 27, 2000 6:55 PM
Subject: Re: [cobalt-users] [Qube2] odd e-mail problem


> It's a lock file.  In otherwords, it's existence indicates to the
pop
> daemon that the user's mailbox file is locked by another process,
not to
> touch it.
>
> Since you didn't ask what causes the password rejection, I won't
bother
> to tell you.
>
> Okay, I will...
>
> In order for the user to get his mail, he has to have free space
left
> (from his quota) of twice the size of his mailbox at the time.  If
he
> doesn't, his email client will fail, and will get an error from the
pop
> daemon.  Many pop clients interpret this error as a password error
> (which it isn't).

Going on from this:

If your users are using Outlook (Express) for their mail retrieval,
you can get them to do a 'send/receive' with details shown.  The above
'error' Jeff describes is usually listed in the details _error_ tab by
saying the users mail quota has been exceeded.

This is the same process whereby the mail server has tried to copy the
contents of the mailbox for delivery but failed.  You will need to go
to the GUI and increase that users disk quota.

IMHO this 'feature' of the Qube2 is pretty lame.

--
Jason Aspinall
Lion Laboratories Limited, Barry, UK, CF63 2BE
Tel +44(0)1446 744244 Fax +44(0)1446 720937