Re: [cobalt-users] Dead Raq Attack...Can I restore?

["S. Berg" <sberg@xxxxxxx>]

Thanks Fathi,

Yes I have already have everything moved to a different server. Now I am
sitting here with a dead raq... How can one restore it? I know we can
purchase a restore cd from cobalt but my feeling is another failed quantum
drive. This gives me the next problem...

Where does one get a quantum drive EL10A011 10.2GB drive? I have searched
Firstsource.com in quantums new and refurbished division and a few other
sites. Anyone who can direct me in the right direction for these parts would
be appreciated.

Also, if anyone has some good instructions on the restore process this
"uneducated" web guy would like that too = )

Thanks!

Shon Berg
Online Media Group, Inc.
----- Original Message -----
From: "Fathi Said" <fathi@xxxxxx>
To: <cobalt-users@xxxxxxxxxxxxxxx>
Sent: Thursday, April 20, 2000 11:30 AM
Subject: Re: [cobalt-users] Dead Raq Attack...Can I restore?


>
> Shon,
>
> >Intermittent Web - up and down
> >Intermittent Email - up and down
> >Intermittent Telnet - Only up for a few seconds after reboot.
> >Anyone know what this is?
>
> I don't think this will help you much but we have had the same problem
with
> one of our RaQ2s, and it was only 3 months old. Fortunately we had the
> budget to simply get a different server and transfer the accounts, but if
> you only have one server or are a one-man-show hosting company (and there
> are lots of such companies) and you depend on a certain product or
service,
> such an error can get you into financial trouble.
>
> If you have the chance to get another RaQx and transfer the accounts to
it,
> you will have to get telnet access. Once thing I noticed with the
> malfunctioning server was that it had no contact to the internet, but if
you
> accessed it via a computer located in the same "network" it worked
> wonderfully. So what we did was to telnet into a different RaQ2 in the
same
> network, and then from this working server we telnetted into the
> malfunctioning one. This way we were able to transfer our clients'
accounts.
>
> Fathi
>
>
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