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[cobalt-users] Dead Raq Attack...Can I restore?



Hi Everyone,
 
First, I am one of those illiterate folks who bought the Raq because of its ease of deployment = ) Now I am utterly frustrated with Cobalt!
 
First about 2 years ago I purchased a Raq1 and it since died after 12 months and had nothing but problems. After the nice long waiting period for support I emailed Stephen DeWitte the president and he had me ship it back and fixed (New Hard Drive) within 24 hours. Great but I had to wait three weeks...for support to respond.
 
Now my problem....The second Raq1 I purchased from them which is now about 12 months old has a similar problem...
 
Intermittent Web - up and down
Intermittent Email - up and down
Intermittent Telnet - Only up for a few seconds after reboot.
 
Anyone know what this is?
 
My question is can I restore this without sending it back to Cobalt again...At this point I have been waiting another 4 days for a callback...This side of purchasing a different brand what can I do to fix it while I find a better solution?
 
Thank you very much for your input!
 
Shon Berg
Online Media Group, Inc.