Re: [cobalt-users] Dead Raq Attack...Can I restore?

["Fathi Said" <fathi@xxxxxx>]

Shon,

>Intermittent Web - up and down
>Intermittent Email - up and down
>Intermittent Telnet - Only up for a few seconds after reboot.
>Anyone know what this is?

I don't think this will help you much but we have had the same problem with
one of our RaQ2s, and it was only 3 months old. Fortunately we had the
budget to simply get a different server and transfer the accounts, but if
you only have one server or are a one-man-show hosting company (and there
are lots of such companies) and you depend on a certain product or service,
such an error can get you into financial trouble.

If you have the chance to get another RaQx and transfer the accounts to it,
you will have to get telnet access. Once thing I noticed with the
malfunctioning server was that it had no contact to the internet, but if you
accessed it via a computer located in the same "network" it worked
wonderfully. So what we did was to telnet into a different RaQ2 in the same
network, and then from this working server we telnetted into the
malfunctioning one. This way we were able to transfer our clients' accounts.

Fathi