RE: [cobalt-users] RaQ3, installing software problem

[ESSLink Admin <admin@xxxxxxxxxxx>]

I was foolish enough to get and install the 2.2 patch. Basically that was 
when we started to notice some problems. So far Cobalt systems has not 
impressed me one bit. Last night I was on the phone with one of their techs 
for about an hour, then I was hungup on, oddly enough when I tried to call 
back, got the message that Cobalt was closed. Since the tech was in my raq3 
working on something I have no friggen idea what he did.

I thought that I would never say this, but I am considering using my raq3 
for parts, i'd rather deal with a REAL unix operating system, Commercial 
BSDI, at least I have technical documentation, and BSDI has always been 
there to help, they don't let you hang.

At least I can thank Cobalt for something, hell I have a nice memory 
module, good size hard drive, CPU (if they didn't glue it to the board) and 
cute blue plastic that I think I will melt down and mail back to Cobalt.

HONEST COBALT, I'm really not F R U S T R A T E D, see, I'm smiling :)


At 10:43 PM 2/9/00 -0500, you wrote:
> Charlie..
>
> I take it you also installed security patch 2.2...? We did as
> well...(urrgghhh)!!!  Is that when your problems started...??  We (and or
> customers) went through the same problems that you're describing after
> installing security patch 2.2.  You'll read posts here in the list regarding
> attempts to "un-install" the patch, but that will basically accomplish
> nothing (basically only removes it from your admin interface but not
> actually from the system).  All I can tell you is that after 4-5 days of
> trying to fix what the problems that patch created, we finally had to have
> the drive reformatted with a fresh install of the OS.  We were TOTALLY
> screwed!!  Cobalt said the day after the patch went up (and was then taken
> back down a few hours later), that they would post a patch to correct/fix
> the problems of the original patch (for us poor souls who installed it), and
> then post a revised version of the security patch that didn't have these
> problems.  They must be still working on it...  I'll lay money that you can
> trace all your problems to security patch 2.2.. but I have no idea how to
> guide you in resolving the horror that little number created.  Maybe someone
> else here in the group and advise on how to proceed.  You might also want to
> run a search on the patch in the mail-list and see/read everything
> concerning the topic for additional insight.
>
> Good Luck
> Craig Napier
>
>
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