RE: [cobalt-users] RaQ3, installing software problem

["Craig S. N." <spikeone@xxxxxxxxxxxxxx>]

Charlie..

I take it you also installed security patch 2.2...? We did as
well...(urrgghhh)!!!  Is that when your problems started...??  We (and or
customers) went through the same problems that you're describing after
installing security patch 2.2.  You'll read posts here in the list regarding
attempts to "un-install" the patch, but that will basically accomplish
nothing (basically only removes it from your admin interface but not
actually from the system).  All I can tell you is that after 4-5 days of
trying to fix what the problems that patch created, we finally had to have
the drive reformatted with a fresh install of the OS.  We were TOTALLY
screwed!!  Cobalt said the day after the patch went up (and was then taken
back down a few hours later), that they would post a patch to correct/fix
the problems of the original patch (for us poor souls who installed it), and
then post a revised version of the security patch that didn't have these
problems.  They must be still working on it...  I'll lay money that you can
trace all your problems to security patch 2.2.. but I have no idea how to
guide you in resolving the horror that little number created.  Maybe someone
else here in the group and advise on how to proceed.  You might also want to
run a search on the patch in the mail-list and see/read everything
concerning the topic for additional insight.

Good Luck
Craig Napier