Today marked my first (attempted use of Cobalt support). I was promised a callback today. I didn't get it <frown>.I'll post the problem here, later, in another thread (re: Majordomo... again <frown>).
Jeff At 02:27 PM 12/14/99 Service wrote:
What's the deal? You'd think they would have raised enough money to hire a few more tech support people. I've been trying to get through today, finally did and was told someone would get back to me within an hour. It's been over an hour and when I call back I get a recording asking me to leave a message and someone will get back to me. Has anyone had a positive experience with Cobalt support??? Larry Frank Expert Consulting, LLC