RE: [cobalt-users] IPO?

["Service" <service@xxxxxxxxxxxxxxxxxxxx>]

We purchased directly from COBALT. In fact we are a "True Blue Partner" with
them. Unfortunately, it really doesn't get you all that much. If anything.

Larry


-----Original Message-----
From: cobalt-users-admin@xxxxxxxxxxxxxxx
[mailto:cobalt-users-admin@xxxxxxxxxxxxxxx]On Behalf Of Kris Dahl
Sent: Wednesday, December 15, 1999 1:57 PM
To: cobalt-users@xxxxxxxxxxxxxxx
Subject: Re: [cobalt-users] IPO?


on 12/14/99 5:46 PM, Dennis at dkc@xxxxxxxxxxxxx wrote:

> Yea, but Gateway has the infrastructure to support them. I have been on
the
> phone with Gateway many times at 2:00am. Always get a live person. Need a
Qube
> buy the Gateway version (Micro Servers) you know the support it there. I
have
> been buying Gateway for about 10 years and never had a problem.

Traditionally, this is the role of the reseller.  You can, and have been
able to, get this kind of support from Cobalt Authorized Resellers.  This is
why it is so important to make sure that you are purchasing from a reliable
source with qualified systems engineers.

I would have a hard time purchasing a server solution from a company that
doesn't have system engineers that can work with your remote access gear as
well as your Coblat server appliance--due to the fact that they are so
closely intertwined.

If you are looking for decent support on a Cobalt machine, I'd highly
suggest going to a traditional reseller or VAR like Alpha Tech Computers
(http://www.alphatechcomputers.com), etc.

-k


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