Re: [cobalt-users] Email Question for the Gurus

[wcstaff <wcstaff@xxxxxxxxxxxx>]

> Hi Folks,
>
> Have one of the owners here who has a SprintPCS/PDA phone. When he first
got
> this thing earlier this year I got it setup with Eudora and hitting our
Qube
> 3 email server just fine for email (thus by passing $prints email.). He is
> on his 3rd phone now (they keep dying and are replaced by Sprint.) and the
> 2nd time I got this setup just fine. Well this 3rd time I cannot get it to
> get email from our server and as near as I can tell I am not doing
anything
> different (but must be.).
>
> The error is:
>
> "Unexpected error from outgoing email server mail.leesupply.net protocol
> error"
>
> Does any one have any idea what the heck this means or where this protocol
> deal is controlled ?
>
> I did have someone tell me that originally it Sprint might have been
> relaying email and that is why this was working and with all the Spam
> crackdown, this might have been stopped (?).
>
> Thanks !
>
> Chuck
>
Chuck,
This may have been the case. Many ISPs are not allowing mail relaying
anymore. All our customers with verizon and road runner have to use their
own SMTP server. I would check with sprint to rule it out. The only other
thing may be a port setting or configuration error on the pda.
Tom