[cobalt-users] Re: Raq4 admin gui files gone

["Rob Prince" <rob@xxxxxxxxxxxx>]

> From: "Ken Marcus - Precision Web Hosting" <kenmarcus@xxxxxxxxxxxxxxxx>
> To: <cobalt-users@xxxxxxxxxxxxxxx>
> Subject: Re: [cobalt-users] Re: Raq4 admin gui files gone
> Date: Wed, 13 Aug 2003 10:00:23 -0700
> Reply-To: cobalt-users@xxxxxxxxxxxxxxx
>
>
>> >> > On Mon, 11 Aug 2003 23:44:37 -0400 (EDT), Rob Prince wrote
>> >> >> This is a strange problem; I appreciate in advance any help I
>> can
>> >> get. I have looked in the archives and googled all I can to no
>> avail.
>> >> >>
>> >> >> My admin gui (control panel) started working sluggishly last
>> week;
>> >> it worked this way for several days. Then, one day it stopped
>> working entirely; I get a "Page cannot be displayed" error in IE.
>> >> >>
>> >> >> If I look in /home/log/httpd/adm_error, I see this error:
>> >> >>
>> >> >> [error] [client ip address] File does not exist:
>> >> >> /usr/admserv/html/.cobalt/sysManage/index.html.
>> >> >>
>> >> >> If I look at the directory structure of my Raq4, there is no
>> sysManage sub-directory. The only directory under .cobalt is
>> siteManage. The closest full path related to the path listed in
>> the
>> >> error message above is:
>> >> >>
>> >> >> /usr/admserv/html/.cobalt/siteManage/home/index.html
>> >> >>
>> >> >> The full directory listing of
>> >> >> /usr/admserv/html/.cobalt/siteManage/home:
>> >> >>
>> >> >> [root /usr/admserv/html/.cobalt/siteManage/home]
>> >> >> # ll
>> >> >
>> >> > Any other difficulties ? Do you have chkrootkit running ? Any
>> clues
>> >> from
>> >> >  there ?
>> >>
>> >> No other known difficulties. The box serves some light duty sites
>> and squirrelmail/imap for several users. I used the latest
>> chkrootkit after this happened and it reported no problems. Sorry
>> for not mentioning this.
>> >>
>> >> > Spikes in datatraffic ?
>> >>
>> >> I do not think so, but to be honest, I am not sure how to check
>> this definitively. I am new to sysadmin (can you tell? :)
>> >>
>> >> > Do you have a access to a working box ??
>> >>
>> >> I do not have access to any other server.
>> >>
>> >> > If so scp all the needed files to the non working box. See if
>> that
>> >> makes a  difference. First of all make a backup of your server
>> right away, only a SSH  shell is needed. (Dont make use of the
>> standard cobalt back up as that is not  going to work when doing a
>> restore. )
>> >>
>> >> I am going to use raqbackup.sh to make a backup.
>> >>
>> >> > Let me know wheter it works out.
>> >> >
>> >> > Robbert
>> >>
>> >> Thanks a lot for your help. Do you know where I could get copies of
>> the correct files? My server is with Rackshack, and they are not
>> being very helpful with this (though in general I love their
>> service and would recommend them...).
>> >>
>> >> =Rob
>> >>
>> >
>> > Rob,
>> >
>> > I put a copy of all the files contained in the
>> > /usr/admserv/html/.cobalt/sysManage directory
>> > at the url below:
>> > http://raq55.dnssys.com/sysmanage.tgz
>> >
>> > Just SSH to your server
>> > then
>> > cd /usr/admserv/html/.cobalt/sysManage/
>> > wget http://raq55.dnssys.com/sysmanage.tgz
>> > tar xzvpf sysmanage.tgz
>> >
>> > That should do it.
>> >
>> > Ken Marcus
>> > Precision Web Hosting
>> > ken@xxxxxxxxxxxxxxxx
>> > www.precisionweb.net
>>
>> Thanks for your's and Robert's response and help. After getting the
>> files above, I am getting errors in adm_error that files do not exist
>> in /usr/admserv/html/.cobalt/shared/ and
>> /usr/admserv/html/.cobalt/images/. These directories do not exist on
>> my system either. Could I get these directories from you? That will
>> get me further along than I have yet.
>>
>> Also, is there a way to restore the admin gui portion of the raq4
>> without doing a full system restore? Does it exist as a .rpm package?
>> If so, how could I get it, or a copy of the raq4 system cd?
>>
>> Thanks again to all, and I know this could have been easily resolved
>> if I had been performing regular backups. I am extremely humbled by
>> all this. To anyone reading this: this is a lesson in the importance
>> of proper backups. Learn from my stupidity :)
>>
>>
>
> Rob,
>
> I put a copy of them at:
> http://raq55.dnssys.com/shared.tgz
> http://raq55.dnssys.com/images.tgz
>
>
>
> ----
> Ken Marcus
> Precision Web Hosting
> mailto:ken@xxxxxxxxxxxxxxxx
> http://www.precisionweb.net

Thanks again for your help! I am getting there...

I copied the files in the shared and images directory, and I now see all
of the frames on the admin gui page; however, I do not see the "main"
page. I get an error page that says "Action Cancelled - IE was unable to
link to the web page you requested".

This is true even if I click on the icons in the left hand pane -
Administrator, Control Panel, etc.

I have run meta-verify, and it shows no problems.

Also, no errors show up in adm_error.

Any ideas on what to do/how to proceed?

Again, thatnks for your time in uploading the missing files.

=Rob