Re: [cobalt-users] smtp appears to be down

["E.B. Dreger" <eddy+public+spam@xxxxxxxxxxxxxxxxx>]

GNS> Date: Sat, 10 May 2003 08:07:35 -0700
GNS> From: Globalband Networks Support


GNS> No, idea.  Maybe I should give them another call and find
GNS> out.  The first tech said I had a bad cgi file and I had non
GNS> SUN files installed. Which was strange,  and then escalated

Pfffft.  Probably a brush-off.


GNS> the issue to the next level.  So I waited a few hours and
GNS> after no return call to resolve the problem, I called back .
GNS> This tech told me it may take days before I would get the
GNS> problem fixed, I told him that was unexceptable and it that
GNS> was the case I wanted a refund and will find someelse to
GNS> resolve my problem, he took a look and magically the within
GNS> 5 minutes my problem was solves.

So what were the symptoms?  Port 25/TCP rejecting connections?
Sendmail stating it was only queueing messages?  Gotta tell the
doctor more than "I don't feel well" to get a good diagnosis and
proper prescription...


Eddy
--
Brotsman & Dreger, Inc. - EverQuick Internet Division
Bandwidth, consulting, e-commerce, hosting, and network building
Phone: +1 (785) 865-5885 Lawrence and [inter]national
Phone: +1 (316) 794-8922 Wichita

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