Re: [cobalt-users] OS Commerce PKG

["Brian N. Smith" <support@xxxxxxxxxx>]

> If what you are saying is that if we install an update, and the PKG
breaks,
> or the system goes down as a result, you'll be there to help get it back
up,
> then that sounds good to me as well.
>
> --Chris
>
> _____________________________________

I subscribe to the Cobalt mailing at both jobs that I have, I keep on top of
my emails.  I believe that customer satisfaction is not over rated, and
there needs to be more of it.  I even help numerous people with my free
packages, like the Cistron Radius, AWStats (Still the only person who wrote
one) :-) and my phpMyAdmin.  If it keeps people happy, and coming back for
services, software, support ... I will bend over backwards.  Of course, if
it is not related to my packages, response times are slower.  It is like
Avis's saying ... "We try ... harder" :-)

~Brian


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