Re: [cobalt-users] [RAQ3] & [RAQ4] Total traffic usage?

[sm <sm@xxxxxxxxxxxx>]

Hi Greg,
At 07:50 04-04-2003 -0600, Greg Hewitt-Long wrote:
>We have a couple of customers who keep all their mail on the Cobalt
servers, rather than collecting it with a POP3 client, they simply retrieve
the headers and leave it on the server - several of their users have a lot
of mail, and check their mail from multiple PCs in multiple locations on a
continuous basis.

The traffic isn't much compared to the load these users generate by
checking their mailbox so often.

>They refuse to log-off, or turn off the PC, or even quit the mail program
when they leave a particular office - so the email checking is MASSIVELY
EXCESSIVE (in my, or any sane tech persons opinion I would hazard).

This is a social problem.  You can either educate the users or else set
financial constraints to convince them.

>They are prepared to pay, I just need to be able to calculate how much
they owe - and be able to prove it!

You can also implement system accounting to calculate the resources being
used by these people.  They are using more than disk space or bandwidth and
you should take that into account.

Regards,
-sm