Re: [cobalt-users] New Cobalt RAQ3 series machines and warrantyissues?

[Jeff Lasman <jblists@xxxxxxxxxxxxx>]

Greg Hewitt-Long wrote:

> I can't really say in a public list - let me know if you're
> interested in some - the seller I'm dealing with says he has
> "dozens" of them and he's looking for "offers"!  I'd love to simply
> buy the lot - but funds don't allow for that amount of purchase -
> a combined purchase might be the way to go.

Please let me know offlist; contact information below, in my sig.

> They are RAQ3i 256Mb RAM/Twin NIC/60Gb HD

I don't think Sun (or Cobalt) ever sold a 60 GB system.  Putting a new
drive into the box would void Sun's warranty.

> I know that - I was wondering if anyone has had experience of making
> a claim on a warranty for something they bought in a similar
> circumstance - if I ask the salesman if I can do that, they will
> almost certainly respond "yes - sure, no problem" - I want a
> customer perspective on this as well as what a company rep will
> tell me.

I'd like some custmer perspective on what Sun will do about a warranty
for a current brand new machine; maybe I'm a pessimist <wry grin>.

> Yes - I'm tempted to do this... as the 500Mhz processors are peanuts
> - the RAM is affordable, and the 500Mhz Qube I have with 1/2 gig of
> RAM kicks the tail of the 450Mhz RAQ4 machines we have!

Adding RAM and/or a processor would definitely void Sun's warranty.

Sun is VERY tight about their warranties.

Jeff
-- 
Jeff Lasman, nobaloney.net, P. O. Box 52672, Riverside, CA  92517 US
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