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Re: [cobalt-users] New Cobalt RAQ3 series machines and warranty issues?



At 08:07 AM 3/17/2003, you wrote:
>Greg Hewitt-Long wrote:
>
>> I'm seeing a number of "new un-opened" RAQ3i machines surface for
>> sale at the moment, which I'm being told are offered with Fully
>> warranty
>
>Where?


I can't really say in a public list - let me know if you're interested in some - the seller I'm dealing with says he has "dozens" of them and he's looking for "offers"! I'd love to simply buy the lot - but funds don't allow for that amount of purchase - a combined purchase might be the way to go.

They are RAQ3i 256Mb RAM/Twin NIC/60Gb HD

Did the RaQ3i actually come with a 60Gb HD????????

>
>> - I'm a little sceptical as to how the warranty might
>> work on a machine that's been end-of-lifed for such a long time.
>
>So am I.  I'd ask Sun; this is NOT an official support venue.


I know that - I was wondering if anyone has had experience of making a claim on a warranty for something they bought in a similar circumstance - if I ask the salesman if I can do that, they will almost certainly respond "yes - sure, no problem" - I want a customer perspective on this as well as what a company rep will tell me.

By the way, I believe the law says that when a company EOL's a product, they only have to support it for so long, regardless when you buy a unit.

>
>> Does anyone have any experience of trying to make a warranty
>> claim on such a machine?
>>


See... that's what I was asking for...

> > The main reason I'm asking, is that if the warranty is out the
>> window, then I'd simply crack them open, and drop in a 500mhz
>> or 550mhz processor and wire the CPU socket - what would it
>> matter if the warranty was out?!?
>
>Depending on the price, sounds like a plan.  In fact I'd be tempted to
>do it even if the warranty were in <smile>.


Yes - I'm tempted to do this... as the 500Mhz processors are peanuts - the RAM is affordable, and the 500Mhz Qube I have with 1/2 gig of RAM kicks the tail of the 450Mhz RAQ4 machines we have!

>Jeff
>--
>Jeff Lasman, nobaloney.net, P. O. Box 52672, Riverside, CA  92517 US
>Internet & Unix/Linux/Sun/Cobalt Consulting +1 909 778-9980
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