RE: [cobalt-users] Maybe Not a Raq ??

["Dan Kriwitsky" <list1@xxxxxxxxxxxxxxxxxxxx>]

> I have a customer that is hosted on one of our Raq4r's and is 
> having trouble getting email to contacts in Asia (Taiwan, 
> Hong Kong, Tokyo).

If he's not having problems anywhere else, I would suspect that it has
nothing to do with the RaQ. If they're using your SMTP, check with the
company hosting your RaQ to be sure they're not blocking some Asian IPs
as many are doing because of the blatant criminal spam gangs being
hosted in TW and CN.

Craig's test is a good idea. If they're using your SMTP you can also run
tail -f /var/log/maillog and see the mail being delivered and accepted
and/or rejected by whatever the next hop in the food/email chain is.
It's possible it's your customer's ISP interfering somehow.

e.g., like this example going to AOL:

Dec 12 07:49:38 admin sendmail[13383]: gBCDnc413383:
from=<me@xxxxxxxxxx>, size=1882, class=0, nrcpts=1,
msgid=<016c01c2a1e5$bad9e4e0$bb7ba8c0@BUSINESS>, proto=ESMTP,
daemon=MTA, relay=pcp856052pcs.palmrn01.fl.comcast.net [68.56.150.219]

Dec 12 07:49:39 admin sendmail[13385]: gBCDnc413383:
to=<someone@xxxxxxx>, ctladdr=<me@xxxxxxxxxx> (214/100), delay=00:00:01,
xdelay=00:00:01, mailer=esmtp, pri=31882, relay=mailin-02.mx.aol.com.
[64.12.138.89], dsn=2.0.0, stat=Sent (OK)

I see it leaving my home and then I see it being accepted by AOL.
-- 
C2002 Dan Kriwitsky

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