Re: [cobalt-users] checking mail error

["Andy Clyde, oxfordmusic.net" <andy.clyde@xxxxxxxxxxxxxxx>]

> could be a number of things.
>
> have u checked /var/log/maillog for clues if so has it logged timeout and
> any reasons ?

most of the time, nothing is appearing in the logs.
i did spot '-ERR POP hangup' and '-ERR SIGHUP or SIGPIPE flagged'

>
> possibly a firewall setting his end ? Is he getting errors his end or just
> timeout ?

he's getting a 'no socket' error. he doesn't know if he has a firewall or
not (exactly!).
he's very un-computer literate which is half the problem...

>
> you could quickly sniff the session to see what the conversation was
like..
> download a copy of snort from snort.org install it then simply run ( as
> root )
>


cool. will do that.

andy