[cobalt-users] checking mail error

["Andy Clyde, oxfordmusic.net" <andy.clyde@xxxxxxxxxxxxxxx>]

i have a client who is having problems checking his mail.

it looks like every time he tries to connect the server is sending back a
SYN request and then hanging (the results of 'netstat -an' show the
connection as 'SYN_RECV'). i've tried digging everywhere but can't find a
solution.

i've had no other calls about this error so it seems to be a problem with
this one user (not even other users on that site). is this a problem on the
server (corrupt mailbox etc)? or this a problem at his end?

any ideas about how to fix it?

cheers

andy