Re: [cobalt-users] OT: Cobalt parts...

["Chris Lathem" <clathem@xxxxxxxxxxxxx>]

Well, not only did I lose a hard drive in the XTR, I lost a drive in one of
my Qube 3s just shortly after it turned a year old(but i can't really
complain too much there). Had one other Qube 3 that I replaced completely
about 3 weeks after getting it due to a bad motherboard. I must have just
gotten a couple of bad ones; it seems everyone else doesn't have many
problems with their hardware.

I read that you should check to ensure all hard drives are seated properly
before plugging the server up, in case of the shipping "shakes" in one of
the Cobalt docs.

Thanks for the comments!
Chris

----- Original Message -----
From: "Paul Wilson" <webguroo@xxxxxxxxxxxxxxx>
To: <cobalt-users@xxxxxxxxxxxxxxx>
Sent: Wednesday, July 10, 2002 3:59 PM
Subject: Re: [cobalt-users] OT: Cobalt parts...


> > I just purchased a Raq XTR a few weeks ago, and I've already had 1- 80
GB
> > hard drive to go bad. Has anyone else had similar problems with new
> hardware
> > failing so quickly? Cobalt is replacing it, and I have an extended
support
> > contract, but I was curious of what others have experienced.
>
> A month after going online with our Raq4 one of the RAID drives got flaky.
> The server got slow as molasses.  It didn't fail, it just got so slow
nobody
> could use it.  There was no indication there was a failure other than the
> speed problem.  It was a bear to fix as it was a remote unit at a server
> farm and they kept thinking it was an internal network problem.
>
> Later I read somewhere that on many of the RAQ's they don't use screws to
> secure the drives and that the drives can come loose and back out of their
> mounts during shipping.  This is possibly what happened to us.  Don't
know -
> we didn't open the unit. We replaced ours with a whole new machine.
>
> Paul Wilson
> webguroo@xxxxxxxxxxxxxxx
>
>
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