RE: [cobalt-users] Strange HTTP Problem

["Paul Alcock" <webmgr@xxxxxxxxxxxxxxxxxx>]

> Has anyone seen this before?
>
> One of our clients who connects to the Internet through a certain ISP are
> unable to see web pages on our RaQ3 server. However, as far as we know, it
> is only through their ISP that this problem occurs - there may be
> more ISPs
> but we've only found one with this problem so far.
This problem is almost identical to one we were asked about.
It turned out the win98 and winME machines on a network had invalid MTU
values.
Did a search on Google for MTU Values and found a great note on how to cure
it.
As soon as we set the MaxMTU values to 1454 on each of the networked
machines
(they were accessing the net via dsl through a winXP machine) everything was
fine.
We visited each of our clients with similar networks, updated the mtu values
and there was always a noticible improvement in access times.
(And yes, ping, traceroute all showed no error prior to the mtu update)

Paul

-- Sig
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