Re: [cobalt-users] Re: How to use .include file to add secondary dns

["Steve Werby" <steve-lists@xxxxxxxxxxxx>]

"josh" <josh@xxxxxxxxxxxxxxxxxx> wrote:
> To remove the capablity when it previously
> existed strikes me as very very odd and frankly I still can't imagine
> it is not there. Most people just use one-email address, but they
> didn't remove the option to add an alias in the web interface. I just
> want to add one more NS record with the webface.

I don't have access to an XTR, otherwise I would test myself, but have you
tried adding other nameservers either by separating them with a space or a
comma?  It's possible the expected input method changed in the XTR.  I agree
that if the functionality to add multiple secondaries isn't present in the
XTR interface that oversight is something that should be brought to Sun's
attention so they can consider correcting that in a future PKG.  If a
modification is required it'll probably be an addition of 2-4 lines of code,
unless the data is written to a database before writing the zone files, in
which case the modification will be more extensive.

> > unreachable at the same time is pretty low.  Unfortunately, a large
> > percentage of RaQ admins either have a secondary nameserver listed which
is
>
> You design with the assumption that people have some idea of what they
> are doing.

I was going to say that's not necessarily true, but I *think* you really
mean software (or whatever) should generally be designed with the assumption
that users will use it for its intended purpose and are qualified to use it.
I'll agree with that.

> Almost every car on the road is capable of being driven
> into a tree. That is not a design flaw. That some RaQ admins can't set
> up a secondary DNS correctly has no bearing on the number of
> secondaries that constitute standard good practice.

True.  But the interface does allow admins to designate the minimum
recommended number of nameservers.  And until you've tested what I recommend
in my first paragraph (and maybe you already have) it may actually allow for
more than the minimum.  But in any case, based on my experience, a very
small percentage of RaQ admins want to (or need to) be able to setup 3+
nameservers per domain and those who do typically have the expertise and
preference to do so outside the GUI.  In any case, I'm not trying to say
you're wrong - in fact, I think the GUI should allow for unlimited
nameservers to be added, but I think there should be text to explain usage
and I think that the interface should always have a single empty text input
box for adding an additional nameserver.  But knowing the typical RaQ admin
and the market Sun is targeting, I think it's of little value to Sun to add
complexities to the GUI that will probably confuse more people than it
provides value for unless it's done right.  My 2 cents (again).

--
Steve Werby
President, Befriend Internet Services LLC
http://www.befriend.com/