RE: [cobalt-users] SOLUTION NEAR FW: RAQ4R - Mail lock error 3 - now cannot su to root

["Todd Kirk" <tkirk@xxxxxxxxxxxxxx>]

> > First all users on RAQ4R got email errors of 'mail lock error 3'.
> 
> > Problem got worse here, after rebooting site management in 
> > GUI gave 'internatl server error' and upon telneting in I can 
> > login as admin but receive 'incorrect password' when su'ing to root.
> 
> I have since discovered that you cannot login as root if 
> there is no hdd
> space available on /var partition. This is the case with my problem.
> Only now I need to know how to delete files owned by root when all I
> have is admin access to telnet and FTP.
> 
> Apparently no root access allowed as there is no hdd space 
> for logging.
> By the way the server if co-located so I would prefer to be able to
> delete old maillog files (some 40Mb) from remote using admin ftp or
> telnet.
> 
> Also anyone know how to increase the size of the /var 
> partition? So this
> won't happen in the future.

Have been pulling my hair out trying to find a single file I can delete
in /var using only admin priv. or any other user for that matter. This
is a joke that this happens at all, not very appliance like if you ask
me! The archives have had nothing specific and a Sun service request and
mutliple phone calls from Australia to the India tech support have gone
nowhere in over 24 hours. Anyone know of a particular file I can delete
in /var or a way around not file deletion of root owned files having
only admin priv.?

If I sound desperate that is because I am, the mail server has been down
during this problem for over 24 hours...not real good
business...actually not real good support from Sun either! No wonder
their service requests are free..leaves them no liability!

 
regards,
 
Todd Kirk