Re: [cobalt-users] Raq4R & Apache Update 1.0.1

[Gerald Waugh <gwaugh@xxxxxxxxxxxxxxxxxxxxxxx>]

On Wednesday 17 April 2002 10:51 pm, Jerry Farquhar wrote:
> Well.. HELP! !
>
> Installed the Apache 1.0.1 update on our RAQ4R server and now the only sign
> of life is on the LCD display and by pinging it.
>
> We are unable to get to any web sites on the unit let alone the Admin web
> interface.  Stupidity must rule since we had previously had the FTP &
> Telnet services disabled so of course we are unable to access the box
> remotely via telnet.
>
> Can anyone assist in helping or pointing us in the right direction to
> correct this problem quickly??  Please!!
>
> FYI - The server is collocated so it is not physically available to us
> currently.  Also we have had the tech at the Co-location site reboot the
> server twice now with no better results.
>
> Any input or assistance would be appreciated..

Sounds like you are in deep doo-doo.
You asked for any suggestion,
Have the service techs at your co-lo connect to the console port
and read the log files to determine what is wrong?
And / Or / Else
Have the service-techs do a restore???
Big-Bucks, I know, but why else do you think co-lo fees and renting a RaQ are 
so cheap.... 
The money is in the service!!!!

-- 
Gerald Waugh : Registered Linux user # 255245
http://www.frontstreetnetworks.com
Front Street Networks LLC - ph. 203.785.0699
229 Front Street, Ste. #C, New Haven, CT, United States of America
8:18am up 27 days, 15:44, 3 users, load average: 0.96, 1.17, 1.18