[cobalt-users] Cobalt RAQ 4 (Sending Mass Mail) Why not working.

["Diran Alemshah" <cobalt1@xxxxxxxxxxxxxxxxxxx>]

>> I have a quick question.

>> I am using Subscribe Me! Lite (cgi-resources.com)
>> as a mailing list.

Actually, its (cgiscriptcenter.com)
:)

>> I never used it onto a RAQ till recently.

>> I sent out 1,500 - 2,000 emails and put my own email at the end.
>> Never got it.

>> I put my email in let's say 350th place and I get it.

>> Is the raq / sendmail setup to block mass mail as such?


Check your error logs.  You'll want to see if any errors occured that were
logged by the server.  If you are using the LITE version, and are using an
e-mail list you previously had compiled, the problem is most likely with the
actual addresses themselves.  You may have one or more improperly formatted
addresses on the existing list.  Some sendmail systems are configured to
stop such mailings if such an error occurs.  The Cobalt experts on this list
should be able to tell you if Cobalt servers are pre-designed for this
purpose.

Our LITE version was not designed to import existing lists.  You'll want to
upgrade to our Professional or Enterprise versions to import existing lists,
both of which will screen your existing list for any malformed addresses and
superflous carriage returns or line feeds.

>> I checked the log and noticed a huge increase on one of the
>> domains.  True it seems that it went through but not all
>> maybe.

>> Incoming Mail (LOCAL) stats is also very high.  Meaning
>> that a big portion of the list came back to localhost
>> for non-existing.

This is a sendmail configuration issue.  If your Sendmail configuration
supports the "-f" switch, our Professional and Enterprise versions will
allow you to have bounces sent to the list administration e-mail address.
My experience with Cobalt servers is that they do support this feature,
however once again, I leave that for the Cobalt experts to respond to.

>> My question is even if others did not go through why didn't
>> I receive a reply with my email at the end.

>> Just wondering.

>> Thanks,

>> --
>> EnigmaBiz.Com

It sounds as if your server shut down the mailing at some point.  If you
write to supportREMOVE-THIS@xxxxxxxxxxxxxxxxxxx, one of our support agents
will be happy to help.

Diran Alemshah
President/CEO/Lead Programmer/Big Kahuna
CGI Script Center
Elite Web Design and Marketing, Inc.
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