RE: [cobalt-users] Checking Mail

["Andy Brown" <andy.brown@xxxxxxxxxxxxx>]

> Is there anyway I can log into the RaQ as user joe to 
> ascertain that he is able to receive mail WITHOUT causing all 
> his mail to be dowloaded and removed from the server?
> 
> Have a customer who says he can't receive mail...
> 
> Thanks
> Thom


Hi Thom,

I'll have a stab at it aswell since nobody thought what I did straight
off.
Check your /var/log/maillog and see if he is actually getting through to
your machine in the first place.
Ssh in and 
tail -f /var/log/maillog
Then if you can ask him to try to login and fetch his mail, you might
get a pointer from the log file. For example you might not see any
connection happen, in which case:
1) is he firewalled from your box?
2) is his isp firewalling him?
3) connectivity ok?
Or if you see a connect it should report something like:

Mar 13 16:45:37 host1 in.qpopper[18015]: (v?) POP login by user "fax" at
(xxxx.co.uk) 212.140.xxx.xxx

Showing a valid login.

If in doubt, post the log here.

Regards,
Andy
andy@xxxxxxxxxxxxxxxxxxxxx
http://ineedlinux.info/