Re: [cobalt-users] [Raq4] Outlook 2002 multiple POP sessions

["Roy A. Urick" <roy.urick@xxxxxxxxxxxxxxxx>]

Of course if you ask Mickeysoft, they will just tell you there is nothing
wrong, and the solution is to buy a M$ Exchange server.


----- Original Message -----
From: "Chris Bell" <chris@xxxxxxxxxxxxxxx>
To: <cobalt-users@xxxxxxxxxxxxxxx>
Sent: Tuesday, December 04, 2001 10:44 PM
Subject: [cobalt-users] [Raq4] Outlook 2002 multiple POP sessions


>
> Hi all,
>
> I've got a problem with a user running Outlook 2002. What appears to be
> happening is that Outlook is trying to establish multiple POP sessions.
>
> Say for instance there's a large email in the mail account, with a 2Mb
> attachment that my user is currently downloading (about 6 minutes at 56K).
> Also assume that Outlook is set to check automatically for new mail every
5
> minutes. After 5 minutes of downloading the 2Mb email, while the POP
> session is still active, the automatic email checking kicks in and tries
to
> establish a second POP session. The server won't let the second attempt to
> log in go ahead, as once you've logged in it locks your account.
>
> As far as I can tell, at this point Outlook generates the "mailbox in use"
> error, but for some reason it also dies painfully and has to be shut down
> manually from the Task Manager. This leaves the first POP session open, so
> when you re-open Outlook you have a half-downloaded attachment and you
> can't check your mail because the POP account is still locked.
>
> I can understand the value of multi-threading in a POP environment, but I
> can't understand why it's so hard for a technically proficient customer to
> find a simple setting in a Microsoft product to turn off what is
> essentially a non-standard feature. Does anyone know of any such setting?
> Or alternatively has anyone had to re-configure their POP server because
of
> this?
>
> The Raq4 claims to be running something called "QPOP".
>
> Thanks
>
> Chris Bell
> BlueSkyHost.com
> --
>
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