RE: [cobalt-users] Re: RaQ XTR always boots to ROM mode

["Blue Raq" <raqblue@xxxxxxxxxxx>]

The XTR's recall was a well kept secret, for some reason it didn't get put 
out on the wire.

Well as far as I can remember it was either a refund or a switch to 2 x 
RaQ4r's, but I think Sun will now replace it with an XTR, but I do not know 
what the lead time is, or where the web address to get the unit back is 
within Sun's massive website.

Does anybody else know where the web address is, perhaps one of the 
brilliant Cobalt techies that always read things here.:-)

Fraser


Date: Sun, 2 Dec 2001 17:21:16 -0500
Reply-To: cobalt-users@xxxxxxxxxxxxxxx

No, it has not been back to Sun. The first one I ordered (March) would not
even boot at all. This one is a replacement (delivered April) and it *has*
rebooted successfully in the past, but will not now.

I found out about the recall only yesterday while researching this problem.
And I found out about it only via the lists like this...nothing from Sun
Cobalt. I'll look for someone at Sun to call about the recall on Monday, but
does anyone have any experience with the XTR recall? Refund? Replacement?
How long it takes? Who to contact? Etc?

Thanks!

-P



_________________________________________________________________
Get your FREE download of MSN Explorer at http://explorer.msn.com/intl.asp