Re: [cobalt-users] Warning regarding using CobaltRacks.com

["Davide Crudo" <dcrudo@xxxxxxxxxxxxx>]

Same here...

been hosting with cobaltracks for 6 months and no support problems....
once I asked to reinstall the whole server... they did it at no charge and
it was ready in 2 hrs....

Shironeko.com

Davide Crudo
(dcrudo@xxxxxxxxxxxxx)

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Shironeko.com
Web Hosting Provider
Tech Support: tech@xxxxxxxxxxxxx

Phone: +41-76-533-2095 - Fax: +41-860-793-775000
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----- Original Message -----
From: "Arsalan Mahmud" <arsalan@xxxxxxxxxxxx>
To: <cobalt-users@xxxxxxxxxxxxxxx>
Sent: Sunday, November 04, 2001 6:46 PM
Subject: Re: [cobalt-users] Warning regarding using CobaltRacks.com


> You cant flame a service just because a few people have had bad
> experiences.. ever one has bad times, cobaltracks may have had theirs but
we
> have been with them for over a year now and have 2 raq's with them and
have
> till date not had one single problem.
> I would suggest that instead of posting your comments here you should post
> them on webhostingtalk.com perhaps some one from cobalracks.com would
answer
> ? :)
>
> Arsalan Mahmud
> Nexus Technologies
> http://www.nexus.net.pk
> ----- Original Message -----
> From: "Cobalt Raq+" <cobalt@xxxxxxxxxxxxx>
> To: <cobalt-users@xxxxxxxxxxxxxxx>
> Sent: Sunday, November 04, 2001 8:30 PM
> Subject: RE: [cobalt-users] Warning regarding using CobaltRacks.com
>
>
> > Bradley,
> >
> > I have had similar experiences (not with CobaltRacks though).  I
> > have moved to InetU, which is located in Allentown.  Their customer
> > service is excellent and has been very accommodating to my needs.  One
> > time I had an SSL cert that stopped working and they came in on a Sunday
> > Morning at 7:00 just to fix it for me.  Their service is remarkable.  I
> > host with them and am not an employee of them, my website
> > (www.mindworks.net) is hardly ever down and their connections out to the
> > backbone are quick.
> >
> > Their website is www.inetu.net.  Check them out.
> >
> > Best Regards,
> > -Brent
> >
> > -----Original Message-----
> > From: cobalt-users-admin@xxxxxxxxxxxxxxx
> > [mailto:cobalt-users-admin@xxxxxxxxxxxxxxx] On Behalf Of Bradley
> > Caricofe
> > Sent: Thursday, November 01, 2001 4:50 PM
> > To: cobalt-users@xxxxxxxxxxxxxxx
> > Subject: [cobalt-users] Warning regarding using CobaltRacks.com
> >
> > Hello,
> >
> > I hate to send an email like this, but I feel compelled after nearly
> > being
> > put out of business today by the negligient actions of some ametuers who
> > possibly shouldn't be in the hosting business.  After developing
> > websites
> > for 5 years and working at companies like CyberCash and Red Hat Inc.  I
> > felt I was ready to go at it for myself.  I leased a dedicated RaQ3 from
> > COBALTRACKS.com.
> >
> > Until yesterday my service had worked very well this entire time.  Last
> > night, they decided, for reasons completely beyond me, to rebuild my
> > entire operating system.  I never put in any such request.  This
> > morning,
> > I wake up to find myself possibly out of business.  I have managed to
> > attain 20 hosting clients since the inception of my business, all of
> > them
> > are currently down.  Clients that had signed with me this week are
> > wondering if we can handle their projects now and deadlines are now
> > being
> > pushed around so myself and my one sysadmin can rebuild things.
> >
> > THINK TWICE BEFORE USING COBALTRACKS.COM or any service from
> > VISUALLINK.com.
> >
> > Not only did they let us down, this problem was addressed to them at
> > 11:30
> > am this morning.  I spoke with their CEO, NOC manager and tech support
> > staff.  Noone has called me back at all today after all of them promised
> > to.  Does anyone know where I can get cobalt racks at similar prices?
> >
> > thanks,
> >
> > Bradley H Caricofe
> > CEO, Advanced Web
> >
> > __________________________________________________
> > Do You Yahoo!?
> > Make a great connection at Yahoo! Personals.
> > http://personals.yahoo.com
> >
> > _______________________________________________
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> > cobalt-users@xxxxxxxxxxxxxxx
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> >
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> >
> >
>
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