Re: [cobalt-users] Warning regarding using CobaltRacks.com

["Arsalan Mahmud" <arsalan@xxxxxxxxxxxx>]

You cant flame a service just because a few people have had bad
experiences.. ever one has bad times, cobaltracks may have had theirs but we
have been with them for over a year now and have 2 raq's with them and have
till date not had one single problem.
I would suggest that instead of posting your comments here you should post
them on webhostingtalk.com perhaps some one from cobalracks.com would answer
? :)

Arsalan Mahmud
Nexus Technologies
http://www.nexus.net.pk
----- Original Message -----
From: "Cobalt Raq+" <cobalt@xxxxxxxxxxxxx>
To: <cobalt-users@xxxxxxxxxxxxxxx>
Sent: Sunday, November 04, 2001 8:30 PM
Subject: RE: [cobalt-users] Warning regarding using CobaltRacks.com


> Bradley,
>
> I have had similar experiences (not with CobaltRacks though).  I
> have moved to InetU, which is located in Allentown.  Their customer
> service is excellent and has been very accommodating to my needs.  One
> time I had an SSL cert that stopped working and they came in on a Sunday
> Morning at 7:00 just to fix it for me.  Their service is remarkable.  I
> host with them and am not an employee of them, my website
> (www.mindworks.net) is hardly ever down and their connections out to the
> backbone are quick.
>
> Their website is www.inetu.net.  Check them out.
>
> Best Regards,
> -Brent
>
> -----Original Message-----
> From: cobalt-users-admin@xxxxxxxxxxxxxxx
> [mailto:cobalt-users-admin@xxxxxxxxxxxxxxx] On Behalf Of Bradley
> Caricofe
> Sent: Thursday, November 01, 2001 4:50 PM
> To: cobalt-users@xxxxxxxxxxxxxxx
> Subject: [cobalt-users] Warning regarding using CobaltRacks.com
>
> Hello,
>
> I hate to send an email like this, but I feel compelled after nearly
> being
> put out of business today by the negligient actions of some ametuers who
> possibly shouldn't be in the hosting business.  After developing
> websites
> for 5 years and working at companies like CyberCash and Red Hat Inc.  I
> felt I was ready to go at it for myself.  I leased a dedicated RaQ3 from
> COBALTRACKS.com.
>
> Until yesterday my service had worked very well this entire time.  Last
> night, they decided, for reasons completely beyond me, to rebuild my
> entire operating system.  I never put in any such request.  This
> morning,
> I wake up to find myself possibly out of business.  I have managed to
> attain 20 hosting clients since the inception of my business, all of
> them
> are currently down.  Clients that had signed with me this week are
> wondering if we can handle their projects now and deadlines are now
> being
> pushed around so myself and my one sysadmin can rebuild things.
>
> THINK TWICE BEFORE USING COBALTRACKS.COM or any service from
> VISUALLINK.com.
>
> Not only did they let us down, this problem was addressed to them at
> 11:30
> am this morning.  I spoke with their CEO, NOC manager and tech support
> staff.  Noone has called me back at all today after all of them promised
> to.  Does anyone know where I can get cobalt racks at similar prices?
>
> thanks,
>
> Bradley H Caricofe
> CEO, Advanced Web
>
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