[cobalt-users] We moved our RaQ4 and now we can't access it

["Joseph Lundgren" <josephl@xxxxxxxxxxxx>]

Please help!

I have searched the list, but not found an answer to my problem, or a
situation like mine.

In preparation for a corporate move in which we are moving physical offices,
and switching to another bandwidth provider, we have physically moved one of
our Cobalt RaQ4i's to the new office and connected it to the network.  We
configured the IP address, NetMask, and Gateway via the front panel, using
the values of a standard, pre-existing(currently working) Linux webserver as
a guideline.  Obviously, the IP address is the only thing different between
the RaQ, and the Linux webserver.  The Cobalt RaQ rebooted via the normal
method when IP addresses are changed via the front panel.

The problem is this:  We can ping the IP address.  We can FTP to that same
IP address.  We can NOT SSH into that IP address (the SSH daemon was working
perfectly when the machine was in its previous location and had its previous
IP address.)  It WILL serve web pages, but only the page located at
/home/sites/home/web/index.html.  It will NOT serve the administrative
webpages which I would normally use to configure the system.  I cannot
telnet (telnet is the DEVIL, and is thusly disabled, but I was desperate)
into the machine.

What can I do to make the server function again?  Do I need to take the
server back to its old location and reconfigure the second Ethernet port for
the new network?  Ideas, thoughts, suggestions, criticisms?  Thank you.


Joseph Lundgren
Customer Service Support Representative
josephl@xxxxxxxxxxxx
Nu-World Communications
http://www.nu-world.com